Testimonials

Hear What Others Are Saying!

After receiving quotes for a full heating and air conditioning system installation from 4 different contractors, Michael Bonsby not only matched the lowest price offer, he beat it by $150! The service provided from initial contact with Chris (Director of Sales) right through to Moses and the rest of the installation techs, was courteous and professional. Chris took the time to explain the benefits of the new system and did a full load calculation on-site to ensure we had the correctly sized system. Installation was done in a day and the guys cleaned up the site and explained how to use the new system. Mr. Bonsby personally stopped by to oversee the job and make sure everything was done to the customer’s satisfaction. I am very pleased with this decision and would highly recommend Michael Bonsby HVAC, Plumbing & Electrical to everyone!

Scott H. (Ellicott City, MD)

After interviewing representatives from four companies, I decided to have Michael Bonsby HVAC do the installation. That was one of the best decisions I have ever made. The price was reasonable and fair. The installation was done efficiently and effectively. The technicians arrived when expected and were knowledgeable and helpful. It was easy to reach Chris when I had a question and he took his time explaining the process to me. I will continue to have Michael Bonsby do the service on this system because I trust them.

Sandra S. (Ellicott City, MD)

I cannot express how pleased I was with my selection of Michael Bonsby HVAC, Plumbing & Electrical for the replacement of my furnace. From my initial contact they were professional and thorough. Chris was knowledgeable and courteous. Donny and his crew were as efficient as they could be and Dawn and Maria ensured everything went according to plan. Best of all, their price was unbeatable. Very satisfied customer here.

John G. (Rockville, MD)

Of the three quotes we received, Chris helped me the most to determine the best option for our house. The installation, which included both the exterior unit and interior air handler, was very professional, went smoothly and was completed in a day. The installers made sure they protected all our floors and carpets with drop cloths. They avoided having to open any holes in our walls to install a new control line, by installing a wireless thermostat instead. The service ended with a complete review of the work and instruction on using the new thermostat. Everything is running like a charm and we couldn’t be happier.

Glen S. (Ellicott City, MD)

A great experience from start to finish and beyond. They were accessible, honest, and technically competent. They place a great emphasis on proper installation practices, which to me was very important to ensure maximum system longevity and performance. Overall very impressed with their services and staff.

Ryan H. (Potomac, MD)

Our servicemen were consummate professionals who were very courteous, punctual, and efficient. They assessed the problem with our furnace within the first 7 minutes of their visit and proceeded to remedy everything that was out of place. Thank you so much for fitting us in yesterday knowing that you all had a tight schedule. I really appreciate it. We will call on you all again should anything go wrong with our furnace. Moreover, we will recommend your company to everyone that we know. Thanks a million and have a healthy and prosperous NEW YEAR!!!

George R.
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