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How to Choose a Heating and Air Conditioning Contractor

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When you’re shopping around for a heating and air conditioning contractor to service your HVAC system, the one thing you should always keep in mind is that the company that offers the lowest price may not always have the best value. For this reason, it is important that you don’t always go with a heating and air conditioning contractor that promises the “lowest prices on Earth” – rather, you should also think about the actual quality of that service. Even the lowest price starts to look high when you have to call the same heating and air conditioning contractor back to the house to redo or adjust the job they did.

Instead of searching for the heating and air conditioning contractor that offers the lowest price, look for the one that has the greatest value. To determine the value of a contractor, ask the following basic questions:

How experienced is the heating and air conditioning contractor?

One of the best ways to determine a heating and air conditioning contractor’s value is to find out how many years they’ve been in business and how happy their customers are.  It’s always a good idea to ask for references in your neighborhood – and don’t be shy about actually calling some of those references! Take the information you gather from friends and neighbors and use it for your benefit. You can also look online at customer reviews and other testimonials for an even deeper look at previous customers’ experiences.

Does the heating and air conditioning contractor have a variety of service contracts?

One thing to watch out for is whether a heating and air conditioning contractor offers service agreements on a “one size fits all” basis, or if they offer a variety of contracts that are suited to different customers’ needs. Having multiple service options shows that the company is concerned with providing the best service possible to their customers and is not just about making money.

What technology does the heating and air conditioning contractor use?

Some contractors make limited use of the technologies available. While this often makes their services less expensive, it also makes it more difficult for them to provide the higher level of service that more modern heating and air conditioning systems require. Most heating and air conditioning contractors

What is the heating and air conditioning contractor’s reputation?

Remember that when you are buying or servicing your home’s heating and air conditioning system, you are adding real value to your home. Therefore, it is important to have your jobs performed by a heating and air conditioning contractor you can trust to do it right.

Does the heating and air conditioning contractor provide documentation?

A company that provides written documentation of the different aspects of their services is almost guaranteed to be reliable. In the event that something goes wrong with your heating or air conditioning system at any point in the future, having written documentation of your last service is crucial to determining possible causes of the problem. When a service company offers written documentation of the job, they are comfortable enough with the quality of their work to be held accountable for it.

The old adage is as true for heating and air conditioning contractors as it is for anything else – you get what you pay for. A heating and air conditioning contractor may offer you a low price on your HVAC service, but a low price for a low quality job may end up costing you much more in the long run. Do your research before choosing a heating and air conditioning contractor – find out about their experience, their reputation, the kind of technology they use and the types of service contracts they have. High quality heating and air conditioning service could end up saving you hundreds, if not thousands of dollars and spare you the inconvenience of having to make repeat calls.

Michael Bonsby Heating and Air Conditioning has been providing HVAC services to homes and businesses throughout the Maryland and Washington, DC area for more than two decades. We have no salesmen on our staff, so not only do you get the highest quality heating and air conditioning service in Maryland, but you get a technician whose goal is to make sure the job is done right the first time.  We guarantee it!

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