Hear What Others Are Saying!
A/C failed at 8pm on a Friday before a long weekend with 90+ heat coming. Michael Bonsby team were incredibly responsive, going so far as to call back less than 30 minutes later to ensure we could get on the emergency schedule first thing the next morning. Technician was super polite, explanatory, and effective, and had our system back up and running within a few hours. Would highly recommend!
Working with Michael Bonsby was a pleasure. The estimate came in lower than many other major HAVC companies in the work was impeccable. I was given several installation options and was able to research and pick the best choice for me. We had to accomplish several things over the phone to get the job done because I was not available. The job was completed in the estimated time and their site was cleaned up like they were never even there. I highly recommend them for your job.
Michael Bonsby has been our go to company for routine maintenance & repair of the older heating and ac systems for over 5 years. They also installed new systems when the original systems were aged and failed. No glitches with new installations. All personnel are highly professional, well trained knowledgeable and courteous. Pricing has been fair.
Really happy with Bonsby and with the plumber they sent. We’d called several other companies for a problem with our hot water and no one was able to get to the bottom of it. Justin was able to quickly identify the problem, fix it and also address an issue with our toilet. Courteous, knowledgeable, professional and prompt. Will definitely be using them again.
Michael Bonsby is the third HVAC company we have tried, and they are far superior to the other two, including the company that installed our system! Their technician Davontay is the most knowledgeable and informative HVAC technician I have met, and he immediately made far more effort to address my problems than the other companies. He was very professional, helpful, informative, and friendly. We are signing up for a service agreement!
We got our heat pump replaced, but before that, Michael Bonsby sealed and repaired our leaky ducts. Other companies did not offer to check the ducts and it turned out we had serious leaks. This company recommends fully sealed ducts with a mid-efficient heat pump for the best value, rather than trying to sell the most expensive heat pump. Their technicians were courteous and very professional. There was a misunderstanding of the billing, but it was immediately resolved. We are so happy with their service and the reasonable price.